Job Description
Transform your passion for people into a rewarding career! Grandview Hospitality Group is seeking enthusiastic Front Desk Agents to join our dynamic team in Charlotte, NC. No experience required—we provide comprehensive training to launch your hospitality journey. As the first point of contact, you'll create memorable guest experiences while developing transferable skills in customer service, communication, and operations. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Ready to start your journey in one of North Carolina's most vibrant cities? Apply today!
Responsibilities
- Greet and assist guests with check-in/check-out processes efficiently
- Manage reservations using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Contribute to a positive team atmosphere
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Customer service mindset with a positive attitude
- Ability to multitask in a fast-paced environment
- No experience required—training included
- Flexible availability including weekends/holidays
- Valid North Carolina driver's license preferred