Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent! We're seeking enthusiastic, customer-focused individuals to be the first point of contact for our guests at our premier San Diego location. No prior experience is required – we provide comprehensive training to help you succeed in this dynamic hospitality role. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's most vibrant cities.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with local recommendations and concierge services
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable transportation to work location
- Willingness to work flexible hours including weekends/holidays
- No experience required – training provided!