Job Description
Join our dynamic team at Coastal Hospitality Group as a Front Desk Agent and kickstart your career in hospitality! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. As the first point of contact, you'll create memorable moments through warm interactions, efficient service, and local expertise. Enjoy competitive pay, flexible shift schedules, and comprehensive training to build your professional skills.
Responsibilities
- Guest check-in/check-out procedures with attention to detail
- Manage reservations and room assignments using property management systems
- Respond to guest inquiries with exceptional problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Promote hotel amenities and local attractions to enhance guest experiences
- Maintain a clean, organized, and welcoming front desk environment
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to work flexible shifts, including nights/weekends/holidays
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and exceptional customer service mindset
- Ability to multitask in a fast-paced environment
- Valid driver's license and reliable transportation