Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in the heart of Atlanta! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, growth opportunities, and a supportive team environment where your customer service skills shine.
Responsibilities
- Warmly greet and register guests with professionalism and efficiency
- Manage check-in/check-out processes using our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Market hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent required
- Outstanding customer service mindset
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Must be available to work flexible shifts including weekends