Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in the vibrant coastal city of Long Beach! No prior experience required – we provide comprehensive training to set you up for success. As the first point of contact for guests, you'll deliver exceptional service while managing check-ins, reservations, and inquiries with professionalism and enthusiasm. Enjoy competitive pay, career growth opportunities, and a supportive work environment in one of California's most exciting destinations.
Responsibilities
- Efficiently manage guest check-ins and check-outs using hotel systems
- Handle reservations and modify booking details with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in basic computer applications
- Positive attitude and customer-focused mindset
- Ability to work flexible schedules including weekends
- No prior experience necessary – training provided