Job Description
Join our award-winning team as a Front Desk Agent at Grand Sunshine Hotel! We're seeking enthusiastic individuals to create memorable guest experiences, with full training provided for those new to hospitality. This is your gateway to a thriving career in Florida's vibrant tourism industry.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent
- Proficient in basic computer applications
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and customer-focused mindset