Job Description
Join our award-winning team as a Front Desk Agent at the luxurious Grand Hotel Oklahoma City! We're urgently seeking passionate individuals to create memorable guest experiences. No hospitality experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and career growth in the heart of Oklahoma City's vibrant downtown. Be the first face our guests see and make every interaction count!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with special events and VIP guest arrangements
Qualifications
- High school diploma or equivalent (GED accepted)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, POS systems)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving aptitude
- No prior experience required - training provided!
- Must be available for flexible shifts including weekends