Job Description
Join our award-winning team at Grand Plaza Hotel & Suites as a Front Desk Agent! We're seeking energetic, guest-focused individuals to be the first point of contact for our visitors. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our hospitality group. If you're passionate about creating exceptional guest experiences and thrive in a fast-paced environment, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a busy environment
- Customer service mindset with problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- No prior experience required – training provided
- Must pass background check and drug screening