Job Description
Join our award-winning team as a Front Desk Agent at Louisville's premier boutique hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy comprehensive training, career growth opportunities, and a vibrant work culture in downtown Louisville. Perfect for career changers or recent graduates!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments
- Handle guest inquiries with exceptional professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Resolve guest concerns promptly and diplomatically
Qualifications
- High school diploma or equivalent required
- No hospitality experience necessary - we provide full training!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Positive attitude and customer-first mindset
- Reliable transportation and flexible availability
- Willingness to work weekends and holidays