Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences at our downtown Milwaukee location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement in a vibrant work environment.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Respond promptly to guest requests and resolve concerns
- Operate hotel management systems and process payments
- Maintain accurate records and communicate with housekeeping/management teams
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving aptitude
- Positive attitude with customer service mindset
- Must be able to stand for extended periods