Job Description
Start your hospitality career with Pacific Shores Hospitality! We're seeking energetic and friendly Front Desk Agents to be the first point of contact for our guests at our premium Long Beach property. No prior experience required – we provide comprehensive training to develop your skills in guest services, reservation systems, and hotel operations. Join our team and enjoy competitive pay, benefits, and a vibrant work environment near the beach.
Responsibilities
- Warmly welcome and check-in/check-out guests with exceptional service
- Manage reservations via our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness of the lobby area
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing and software navigation)
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Flexible availability including weekends and holidays