Job Description
Launch your hospitality career with Grand Horizon Hotels! We're seeking passionate Front Desk Agents to be the first smile our guests see. No prior experience required – we provide comprehensive training to transform you into a hospitality pro. Join our award-winning team at Orlando's premier destination resort and unlock growth opportunities in one of the world's most exciting travel destinations.
Responsibilities
- Welcome and check in/out guests with exceptional service
- Manage reservations and room assignments accurately
- Process payments and maintain financial records
- Resolve guest inquiries with prompt professionalism
- Coordinate with housekeeping and maintenance teams
- Utilize property management software efficiently
Qualifications
- High school diploma or equivalent
- Customer service mindset with strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and willingness to learn
- Flexible schedule availability (nights/weekends)