Job Description
Join our award-winning team at Grandview Hotel & Suites as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create exceptional guest experiences during day, evening, and overnight shifts. No prior hospitality experience required – we provide comprehensive training to launch your career in the thriving Columbus hospitality industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Sell hotel amenities and local attractions to guests
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including nights/weekends
- Professional appearance and demeanor
- Problem-solving abilities and attention to detail
- Team player mentality