Job Description
Join our award-winning team in Minneapolis as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy comprehensive training, competitive benefits, and a vibrant work environment in the heart of downtown. Perfect for career changers, recent graduates, or anyone passionate about customer service. Apply today to grow with us!
Responsibilities
- Provide warm, efficient check-in/check-out services to hotel guests
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Operate property management systems (training provided)
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Flexible schedule availability (nights/weekends required)
- Positive attitude and problem-solving mindset
- Willingness to learn industry-specific systems
- Valid work authorization in the US