Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience who are passionate about creating exceptional guest experiences. Enjoy competitive pay, comprehensive training, and opportunities for growth in the thriving Dallas hospitality scene.
Responsibilities
- Deliver warm, professional greetings and assistance to all guests
- Manage check-in/check-out procedures efficiently using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process reservations and maintain accurate booking records
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash handling procedures
- Uphold brand standards and maintain a pristine lobby environment
Qualifications
- No prior experience required – we provide comprehensive training!
- High school diploma or equivalent required
- Exceptional customer service mindset and communication skills
- Basic computer proficiency and ability to learn software quickly
- Strong organizational skills and attention to detail
- Positive attitude and willingness to work flexible hours
- Professional appearance and courteous demeanor
- Ability to stand for extended periods and lift up to 25 lbs