Job Description
Join our award-winning team as a Front Desk Agent at Hospitality Plus Resorts! We're urgently seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our Portland location. If you're passionate about hospitality and eager to grow your career, this is your perfect starting point. Enjoy comprehensive training, competitive benefits, and a vibrant team environment.
Responsibilities
- Check-in/out guests with efficiency and warm hospitality
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (training provided)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Customer service mindset and problem-solving aptitude
- Attention to detail and organizational skills
- Positive attitude and team player mentality