Job Description
We are currently seeking enthusiastic and reliable individuals to join our dynamic hospitality team at The Westin St. Francis San Francisco. If you are looking to start a career in the hotel industry or simply want to work in a prestigious environment, this is the perfect opportunity for you. We provide comprehensive training for all new hires, so no prior experience is necessary.
Why Choose Us?
- Competitive hourly wage and comprehensive benefits package.
- Employee dining discounts at our award-winning restaurants.
- Professional development and career advancement opportunities.
- A vibrant, inclusive work culture in the heart of Union Square.
Responsibilities
- Provide exceptional customer service to all guests, ensuring a welcoming atmosphere from arrival to departure.
- Assist with front desk operations, including check-ins, check-outs, and answering inquiries.
- Respond to guest requests and resolve issues promptly to ensure guest satisfaction.
- Maintain cleanliness and organization in public areas and workstations.
- Collaborate with housekeeping and culinary teams to coordinate guest needs.
- Uphold the hotel's brand standards and safety protocols at all times.
Qualifications
- Must be at least 18 years of age.
- No prior hotel or hospitality experience required; we will train you.
- Excellent communication skills and a friendly, approachable demeanor.
- Ability to work flexible schedules, including weekends, nights, and holidays.
- Strong attention to detail and problem-solving abilities.
- Reliable transportation and professional appearance.