Job Description
Join our award-winning downtown hotel team as a Front Desk Agent! We're urgently hiring passionate individuals with no prior experience who excel in customer service. This is your opportunity to launch a dynamic career in hospitality while representing one of Chicago's premier destinations. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of the city.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and warmth
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – we train!
- Outstanding communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Proficiency with basic computer systems
- Flexible availability including evenings/weekends