Job Description
Join our award-winning team as a Front Desk Agent where your smile makes the first impression! We're seeking energetic, customer-focused individuals to provide exceptional guest experiences at our premier Phoenix hospitality location. No experience required – we provide comprehensive training to launch your career in hospitality. Enjoy flexible shift schedules including nights, weekends, and holidays with competitive pay and advancement opportunities.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Conduct property tours for potential guests
- Maintain security protocols for guest safety
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including nights/weekends
- Attention to detail and organizational abilities
- Problem-solving mindset with customer focus
- Must pass background check and drug screening