Job Description
Join our award-winning team at the Grand Hospitality Group in Dallas, Texas! We're seeking passionate individuals to kickstart their hospitality careers as Front Desk Agents. No prior experience required—just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for growth in one of America's most vibrant cities.
Responsibilities
- Warmly greet and check in/check out hotel guests with exceptional service
- Manage reservations and room assignments using our proprietary software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Perform daily audits and administrative tasks
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Professional appearance and friendly demeanor
- Must be available to work flexible shifts including weekends/holidays
- Texas driver's license preferred (not required)