Job Description
Join our dynamic hospitality team as a Front Desk Agent where your passion for customer service shines! No prior experience required—comprehensive training provided. Enjoy flexible shift schedules while delivering exceptional guest experiences in a fast-paced environment. Perfect for career starters seeking growth opportunities in the heart of Columbus.
Responsibilities
- Manage guest check-ins/checkouts efficiently using our reservation system
- Address guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional service and cleanliness
- Assist with luggage and provide local area recommendations
- Maintain security protocols for guest and property safety
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency (MS Office, reservation systems)
- Attention to detail and organizational abilities
- Positive attitude and team player mentality
- Willingness to learn on-the-job processes
- Reliable transportation to work location