Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Seattle! We're seeking enthusiastic Front Desk Agents to create memorable experiences for our guests. No prior experience required—just a passion for customer service and a welcoming attitude. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in the heart of Seattle's vibrant tourism district.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service requests promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts (evenings/weekends)
- No hospitality experience necessary—training provided!