Job Description
Join our dynamic team as a Front Desk Agent with immediate daily pay opportunities! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of New York City. This shift-based role offers competitive compensation and the chance to grow in the hospitality industry. Apply today and start earning tomorrow!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and accuracy
- Handle reservation inquiries and modify bookings using property management systems
- Resolve guest concerns promptly and escalate complex issues to management
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through professional communication and appearance
- Assist with valet services and concierge duties as needed
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency in property management software (e.g., Opera, Amadeus)
- Strong multitasking abilities in fast-paced environments
- Excellent verbal communication and conflict resolution skills
- Flexible availability for day/night/weekend shifts
- Basic knowledge of NYC attractions and transportation
- Ability to stand for extended periods and lift 25 lbs