Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Harbor View Hotel in downtown San Diego! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy comprehensive training, flexible shift schedules, and career advancement opportunities in a dynamic hospitality environment. Perfect for students, career changers, or anyone seeking a vibrant entry-point into the luxury hospitality sector.
Responsibilities
- Provide warm, professional check-in/check-out services for hotel guests
- Manage reservation systems and room assignments with precision
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems and office equipment
- Uphold strict safety and sanitation protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Exceptional customer service mindset and communication skills
- Basic computer proficiency (training provided)
- Flexible availability for day/evening/weekend shifts
- Positive attitude and problem-solving abilities
- Ability to stand for extended periods
- Professional appearance and demeanor
- No prior experience required - full training provided