Job Description
Join our dynamic team as a Front Desk Agent and launch your hospitality career! No prior experience needed – we provide comprehensive training. This immediate hire opportunity offers competitive pay, growth potential, and a vibrant work environment in downtown Minneapolis.
As the first point of contact, you'll deliver exceptional guest experiences while managing check-ins, reservations, and inquiries. Perfect for career starters seeking a fast-paced role with advancement opportunities.
Responsibilities
- Check guests in/out using property management systems
- Manage reservations and room assignments
- Answer phone calls and respond to guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Resolve guest concerns with professionalism
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset
- Ability to multitask in fast-paced environments
- Positive attitude and teamwork orientation
- Reliable transportation to downtown Minneapolis