Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're urgently hiring passionate individuals with no prior experience – we provide comprehensive training. If you're a people person with a positive attitude, this is your gateway to a thriving career in Portland's vibrant hospitality scene. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and address guest inquiries with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through professional appearance and communication
- Resolve guest concerns promptly to ensure satisfaction
- Collaborate with cross-departmental teams during peak hours
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (training provided)
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization in the United States