Job Description
Join our award-winning downtown Nashville hotel and kickstart your hospitality career! No experience needed – we provide comprehensive training to help you thrive in a dynamic guest-facing environment. As a Front Desk Agent, you'll be the first point of contact for our international guests, delivering exceptional service while exploring Music City's vibrant culture. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of luxury properties.
Responsibilities
- Warmly greet and register/check out guests while maintaining a professional demeanor
- Efficiently manage reservations using our property management system
- Handle guest inquiries with patience and local area expertise
- Process payments accurately and maintain confidential guest information
- Collaborate with housekeeping and maintenance teams to resolve guest requests
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- No prior hotel experience required – training provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work nights, weekends, and holidays
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States