Job Description
Join our award-winning luxury hotel in the heart of Portland, where exceptional service meets Pacific Northwest charm. As a key leader in our hospitality team, you'll drive guest satisfaction, optimize operations, and cultivate a culture of excellence. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of America's most vibrant cities.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest experience and revenue
- Lead, train, and motivate a diverse team of hospitality professionals
- Manage budgeting, financial reporting, and cost control measures
- Resolve guest concerns promptly to maintain brand reputation
- Collaborate with marketing and sales teams for promotions and events
- Ensure compliance with health, safety, and accessibility standards
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years hotel management experience with luxury brands
- Proven track record in team leadership and operational excellence
- Strong financial acumen and budget management skills
- Exceptional communication and problem-solving abilities
- Knowledge of PMS systems (e.g., Opera, Delphi)
- Valid Oregon Food Handler's and Alcohol Service permits