Job Description
Join our vibrant team as a Front Desk Agent where your smile makes the first impression! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences at our boutique hotel in the heart of Los Angeles. This role offers flexible shift work including evenings, weekends, and holidays, perfect for students or career changers. Enjoy competitive pay, comprehensive training, and opportunities for advancement in the hospitality industry.
Responsibilities
- Warmly greet and check-in/check-out guests using hotel management software
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold safety standards and emergency procedures
- Perform light administrative duties including filing and data entry
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required - comprehensive training provided
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with learning new systems
- Ability to stand for extended periods and lift 25 lbs
- Flexible schedule availability including nights/weekends
- Positive attitude and problem-solving abilities