Job Description
Join our award-winning team at Grand Plaza Hotel, where we blend luxury with local charm! We're seeking passionate hospitality professionals to energize our weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Philadelphia location. Perfect for students, night owls, and career changers seeking weekend flexibility without sacrificing growth opportunities. Our commitment to employee development includes paid training and advancement paths. Apply today to become part of Philadelphia's premier hospitality experience!
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and during all guest interactions
- Manage room assignments and coordinate with housekeeping for seamless operations
- Handle guest inquiries, resolve issues promptly, and maintain service standards
- Process payments accurately using hotel systems and POS terminals
- Monitor security protocols and ensure guest safety throughout property
- Collaborate with food service and maintenance teams for integrated service delivery
- Complete end-of-shift reporting and maintain accurate guest records
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and problem-solving abilities
- Flexibility to work weekends and holidays without exception
- Basic proficiency with hotel management software and Microsoft Office
- Valid Pennsylvania Food Handler's certification (or willingness to obtain)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to luxury service standards
- High school diploma or equivalent required