Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown Dallas location. As the first point of contact, you'll create memorable moments while mastering reservation systems, guest check-ins, and concierge services. We provide comprehensive paid training and flexible shift schedules to accommodate your lifestyle. If you're passionate about hospitality and ready to start your career in a supportive environment, apply today!
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Operate hotel reservation systems and manage room inventory
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Assist with valet services and luggage handling
- Contribute to a positive team environment during peak shifts
Qualifications
- No prior experience required - we train all new hires
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license (if operating valet)
- Positive attitude and problem-solving mindset