Job Description
Join our dynamic team as a Front Desk Agent where your smile makes the first impression! Coastal Hospitality Group is seeking enthusiastic individuals to deliver exceptional guest experiences at our premier San Diego location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy flexible shift schedules including evenings, weekends, and holidays while working in a vibrant coastal environment. Perfect for students or career changers seeking flexible hours with growth opportunities into supervisory roles.
Responsibilities
- Provide warm, professional check-in/check-out services for hotel guests
- Manage reservations, room assignments, and guest inquiries with precision
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments for guest requests
- Utilize hotel management software (training provided) for daily operations
- Uphold brand standards through exceptional customer service
- Assist with basic administrative tasks and reporting
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Basic computer literacy with willingness to learn new systems
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods during shifts
- No prior experience required – training provided