Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent! No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement in a dynamic coastal environment. Work alongside passionate professionals while delivering exceptional guest experiences at our premier Virginia Beach location.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage billing transactions
- Coordinate housekeeping and maintenance requests
- Operate switchboard and manage communications
- Maintain accurate guest records and reservation data
- Uphold brand standards for cleanliness and safety
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Customer service mindset with problem-solving aptitude
- Attention to detail and organizational abilities
- Team player with collaborative spirit
- Must pass background check