Job Description
Join our award-winning team as a Front Desk Agent in the heart of Nashville! We're urgently seeking enthusiastic individuals to be the first point of contact for our guests. No hospitality experience required—comprehensive training provided! If you're a people person with a passion for service, this is your golden ticket to launch your career in the thriving Nashville hospitality scene.
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservations and room assignments using our property management system
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- No prior experience required—we train passionate beginners!
- Ability to work flexible shifts including nights/weekends
- Valid Tennessee driver's license (for valet duties)