Job Description
Join our award-winning team as a Front Desk Agent at Grand Horizon Hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown Tucson location. Enjoy flexible shift work, comprehensive training, and opportunities for career growth in the hospitality industry.
Responsibilities
- Check-in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold safety and cleanliness standards in public areas
- Assist with luggage and special guest requests
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (typing, MS Office)
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Must pass background check
- Willingness to complete paid on-site training