Job Description
Launch your hospitality career with Sunshine Hospitality Group! We're seeking energetic Front Desk Agents to join our award-winning team in sunny Orlando. No prior experience required – we provide comprehensive training to help you succeed. As the first point of contact for our guests, you'll create memorable experiences while developing valuable customer service and problem-solving skills. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Florida's most vibrant tourism destinations.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage room reservations and availability using our property management system
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards for cleanliness and presentation at the front desk
- Assist with local tourism information and activity recommendations
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Willingness to work flexible shifts including nights/weekends
- No hospitality experience necessary – we train!
- Must be authorized to work in the United States