Job Description
Join our award-winning team at Grand Plaza Hotel, Oklahoma City's premier luxury destination! We're seeking dedicated hospitality professionals for full-time shift-based roles in our dynamic hotel environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in a vibrant downtown setting. As a cornerstone of Oklahoma City's hospitality scene, we pride ourselves on exceptional guest experiences and employee development.
Responsibilities
- Manage daily front desk operations during assigned shifts (overnight, evening, or morning)
- Train and mentor new team members on hotel procedures and service standards
- Handle guest inquiries, check-ins/check-outs, and resolve service issues promptly
- Oversee housekeeping and maintenance coordination for assigned floors
- Monitor inventory levels and order supplies as needed
- Ensure compliance with safety and security protocols
- Collaborate with department heads for seamless cross-functional operations
Qualifications
- Minimum 2 years hotel/hospitality experience with shift work background
- Strong leadership and conflict resolution skills
- Proficient in hotel management software (Opera, etc.)
- Flexible availability to work nights, weekends, and holidays
- Excellent communication and multitasking abilities
- Valid Oklahoma hospitality certification preferred
- High school diploma or equivalent required