Job Description
Join our award-winning hospitality team in San Antonio as a Front Desk Agent with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying immediate compensation. Work in a dynamic downtown location near the River Walk with competitive pay, flexible scheduling, and growth opportunities in the luxury hospitality sector.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservation inquiries and room assignments using PMS systems
- Resolve guest concerns promptly and escalate complex issues appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and local attractions to enhance guest experience
Qualifications
- Minimum 1 year front desk or customer service experience in hospitality
- Proficiency with property management systems (e.g., Opera, Marriott Bonvoy)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred