Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Horizon Hotels! We're seeking enthusiastic, customer-focused individuals with no prior experience to deliver exceptional guest experiences. If you're a natural problem-solver with a passion for making people feel welcome, this is your perfect entry point into the thriving Milwaukee hospitality industry.
We provide comprehensive paid training and career advancement opportunities. Enjoy competitive benefits, flexible scheduling, and a supportive team environment where your growth is our priority. Apply today to start your journey in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Address guest inquiries and resolve issues promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service
- Assist with valet and concierge services as needed
Qualifications
- No experience required - we train all our agents!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational ability
- Basic computer proficiency
- Flexible availability including nights/weekends
- Positive attitude and teamwork mindset
- Must pass background check