Job Description
Join our dynamic hospitality team in the heart of Los Angeles as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay opportunities. This shift work role offers a competitive salary and the chance to be part of a forward-thinking company that values growth and work-life balance.
As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring seamless check-ins/out, managing reservations, and resolving inquiries with professionalism. Our modern facility provides a supportive environment where your dedication to customer service shines.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (e.g., Opera, Delphi)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Flexible availability for shift work (nights, weekends, holidays)
- Proficiency in reservation systems and Microsoft Office
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Basic math and cash handling abilities