Job Description
Join our award-winning Nashville hotel team as a Front Desk Agent! We're urgently hiring friendly, energetic individuals to create unforgettable guest experiences. No hospitality experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Music City's vibrant tourism industry. Perfect for career changers or recent graduates!
Responsibilities
- Check in/out guests efficiently while maintaining exceptional service standards
- Manage reservations and room assignments using hotel software
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office)
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Willingness to work evenings/weekends/holidays
- Customer service mindset (no experience necessary!)