Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking enthusiastic individuals to kickstart their hospitality careers as Front Desk Agents. No experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. Be the first face our guests see and deliver exceptional service in the heart of Philadelphia.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends
- Detail-oriented with organizational skills
- Customer service mindset
- Must pass background check