Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking friendly, energetic individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment.
Responsibilities
- Provide exceptional customer service to all guests in person and via phone/email
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Willingness to work evenings, weekends, and holidays
- No prior experience required – training provided