Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career in Nashville's vibrant Music City! We provide comprehensive on-the-job training for motivated individuals with no prior experience. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel chain. Our team-centric environment values exceptional customer service and cultural diversity. No experience required – just a passion for hospitality and a welcoming smile!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and urgency
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and escalate when necessary
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Zero hospitality experience necessary – we train all new hires!
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency (training provided)
- Exceptional problem-solving abilities
- Positive attitude and team player mentality
- Valid Tennessee driver's license (if required for errands)