Job Description
Join our award-winning hospitality team as a Front Desk Agent where no prior experience is required! We're seeking enthusiastic individuals to be the first point of contact for our guests at Grand Mesa Hotel & Resorts. If you're passionate about creating memorable experiences and ready to launch your career in hospitality, we provide comprehensive training to set you up for success. Enjoy a supportive team environment, flexible scheduling, and opportunities for advancement within our growing company.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Assist with luggage and provide local area recommendations
- Maintain a clean and organized front desk area
- Uphold brand standards in all guest interactions
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Flexible availability including weekends and holidays
- Must be 18 years or older