Job Description
Join our award-winning team at Grand Harbor Inn Boston! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No hospitality experience required – we provide comprehensive training for motivated individuals ready to launch their career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and a supportive team environment in the heart of Boston.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Process payments and resolve billing inquiries
- Provide local recommendations and exceptional guest service
- Maintain cleanliness and organization of the front desk area
- Collaborate with housekeeping and maintenance teams
- Handle emergency situations calmly and professionally
Qualifications
- High school diploma or equivalent required
- Zero hospitality experience needed – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Availability to work weekends, evenings, and holidays