Job Description
Join Our Team at Grand Louisville Hotel & Resort!
We are seeking dedicated and enthusiastic individuals to join our world-class hospitality team. If you are looking for a stable job with weekly pay and a supportive environment, this is the perfect opportunity for you.
At Grand Louisville, we pride ourselves on exceptional service and guest satisfaction. As part of our team, you will play a vital role in ensuring our guests have an unforgettable experience.
Responsibilities
- Greet and Welcome: Provide a warm welcome to guests upon arrival and assist with check-in/check-out procedures efficiently.
- Guest Relations: Handle guest inquiries, complaints, and requests with professionalism and empathy.
- Housekeeping Coordination: Communicate maintenance needs and room status updates to the housekeeping department.
- Event Support: Assist with setting up and maintaining event spaces for conferences and weddings.
- Security & Safety: Monitor the premises to ensure the safety and security of guests and staff.
- Administrative Tasks: Process payments, answer phone calls, and maintain accurate records.
Qualifications
- Experience: Previous experience in the hospitality or customer service industry is preferred but not required.
- Communication: Excellent verbal and written communication skills in English.
- Attitude: A positive attitude and a passion for helping others.
- Flexibility: Ability to work flexible shifts, including weekends and holidays.
- Background Check: Must pass a background check and drug screening.
- Education: High school diploma or equivalent is required.