Job Description
Launch your hospitality career with us! We're seeking energetic individuals to join our award-winning team as Front Desk Agents. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in San Jose's vibrant downtown.
Responsibilities
- Manage guest check-in/check-out processes with professionalism and efficiency
- Handle phone reservations and inquiries using our proprietary booking system
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Resolve guest concerns promptly with a solutions-oriented approach
- Assist with local area recommendations and tourism inquiries
Qualifications
- No prior experience required – training provided
- Exceptional customer service orientation and communication skills
- Basic computer literacy and ability to learn new systems quickly
- Strong attention to detail and organizational abilities
- Positive attitude and ability to thrive in fast-paced environments
- High school diploma or equivalent (GED accepted)
- Flexible availability including weekends and holidays