Job Description
Join our award-winning downtown Minneapolis hotel as a Front Desk Agent and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience who thrive in fast-paced environments. As the first point of contact for our guests, you'll deliver exceptional service while gaining hands-on training in hotel operations. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our luxury property. If you're a people person with a positive attitude and willingness to learn, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with attention to detail
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through consistent service excellence
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a busy environment
- Flexible availability including nights/weekends
- Positive attitude and customer service mindset