Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! No experience required – we provide comprehensive training. Enjoy competitive pay, flexible shift schedules, and a vibrant work environment in downtown Phoenix. As the first point of contact for our guests, you'll create memorable experiences while handling check-ins, reservations, and inquiries. Perfect for career changers or recent graduates seeking dynamic shift work with growth opportunities. Benefits include health insurance, paid time off, and employee discounts.
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations and modify booking details
- Address guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards for guest satisfaction
Qualifications
- No prior experience required – entry-level welcome
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Problem-solving and multitasking abilities
- Professional appearance and positive attitude